Terms and Conditions

Terms and Conditions

Updated on 1 October, 2025

These Terms & Conditions (“Terms”) govern your enrollment and participation in The Sales MBA courses (the “Course”), operated by GROWPRO CONSULTING BV, with registered office at Fort-V Straat 8, 2650 Edegem, Belgium, registered with the Crossroads Bank for Enterprises under number BE0764.468.381 (“we,” “our,” “us”). By enrolling in the Course, you (“Participant,” “you”) agree to be legally bound by these Terms. If you do not agree, you may not enroll.

1. Eligibility

1.1 You must be at least 18 years old to enroll.

1.2 By enrolling, you represent that the information you provide (including billing details) is truthful, complete and accurate.

1.3 If you enroll on behalf of a company, you represent and warrant that you are authorized to bind that company, and you and the company agree to be bound by these Terms. The company will be responsible for acts and omissions of all its enrolled users.

1A. User Accounts & Security

You must keep your login credentials confidential and secure. Account sharing is prohibited. You are responsible for all activity under your account. You agree and acknowledge that a seat/subscription for a Course may only be used by one person, and that Courses will not be shared, broadcasted or otherwise shared. You will notify robin@thesalesmba.com immediately of any suspected unauthorized use.

2. Enrollment & Payment

2.1 Enrollment is confirmed only once we receive full payment and issue a confirmation email.

2.2 Fees are displayed in EUR (€) and will state whether VAT is included or not. In absence of such a mention, VAT is considered to be excluded from the displayed fees. Applicable taxes are calculated at checkout based on billing details. For EU B2B customers providing a valid VAT number, the reverse-charge mechanism may apply.

2.3 You are responsible for bank charges, currency conversion costs, and payment-processor fees.

2.4 Prices may change before enrollment is confirmed. Prices are fixed for the cohort once your enrollment is confirmed.

3. Team Discounts & Bulk Seats

3.1 When you purchase two (2) or more seats for the same cohort, a 20% discount applies to all your purchased seats. In case a refund is requested for a number of seats, and such refund leads to only one (1) seat being purchased, you will be required to pay any discount that was originally applied for such seat.

3.2 Participant names must be provided at least five (5) business days before the Start Date. Each seat may be reassigned once before the Start Date. No transfers are permitted after the Start Date.

3.3 Team purchases are non-refundable but may, at our discretion, be deferred to a later cohort.

4. Employer Reimbursement

4.1 Many employers reimburse training costs. We provide reimbursement templates to assist you, but you remain the payer of record.

4.2 Regardless of reimbursement outcome, you remain fully liable for timely payment of the Course fee.

4.3 We will not refund fees on the basis that your employer declines reimbursement.

5. Right of Withdrawal (EU/EEA/UK Consumers)

5.1 If you are a consumer domiciled in the EU/EEA/UK, you have a legal right to withdraw within 14 days of purchase without giving any reason.

5.2 To exercise this right, you must inform us of your decision to withdraw from your contract by clearly informing us thereof via email support@thesalesmba.com with your order details. You may use the model below.

Refunds will be issued to the original payment method within 14 business days.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To GROWPRO CONSULTING BV, support@thesalesmba.com.

I hereby give notice that I withdraw from my contract of sale of the following goods / for the provision of the following service: [add order details].

Ordered on: [add order date].

Name of consumer(s): [add name].

Address of consumer(s): [add address].

Date: [add date].

5.3 If your cohort begins within the 14-day withdrawal period, you expressly request early performance and acknowledge that your right of withdrawal is lost once the Course is fully delivered. If you withdraw after the Course has begun but before completion, we will refund you proportionally for the undelivered portion.

6. Refund Policy (Beyond Withdrawal Rights)

6.1 Independent of statutory withdrawal rights, we offer a full refund if you cancel before the Refund Deadline.

6.2 Start Date means 00:00 CET on the first scheduled day of the cohort. End Date means 23:59 CET on the final scheduled day. Refund Deadline means 23:59 CET on 5 days following the Start Date.

6.3 To request a refund, email support@thesalesmba.com before the Refund Deadline. Refunds will be processed within 14 business days.

6.4 No refunds will be granted after the Refund Deadline except where required by law.

6.5 We do not grant a refund if you were unable to attend or follow the Course.

7. Course Delivery & Changes

7A. Third-Party Services & Links

The Course may rely on third-party platforms and services (e.g., Zoom, Slack, Stripe, Notion). Your use of those services is subject to their own terms and privacy policies. We are not responsible for outages, changes, or data practices of third parties. You must comply with any applicable third-party terms.

7.1 We may change session times, formats, instructors, or content where reasonably necessary.

7.2 We may postpone or cancel a cohort if minimum enrollment is not met or due to events beyond our reasonable control. If we cancel an entire cohort, you may choose a full refund or transfer to a later cohort. If possible, we will notify you no later than five (5) business days before the start date of the Course.

7.3 Live sessions may be recorded. Recordings are made available to enrolled participants for educational use only. These recordings are provided to you personally, and you may not further distribute or disclose such recordings to third parties (including non-enrolled coworkers).

8. Intellectual Property & Licence

8.1 All materials used in the context of the Course (“Course Materials”, which include slides, recordings, templates, examples, case studies and other information provided by our Experts) and any intellectual property rights (such as copyrights) vested therein are owned by us or our licensors (including Experts).

8.2 Subject to payment, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use Course Materials solely for your personal learning.

8.3 You may not copy, distribute, resell, sublicense, upload publicly, or use Course Materials to train machine-learning or AI models, or to create a competing course.

8A. User Content & Submissions

You are responsible for any content you submit or share in the Course or its communities (“User Content”). You represent that you have all necessary rights to such User Content and that it does not infringe rights of others or violate law. You grant The Sales MBA BV a worldwide, non-exclusive, transferable, sublicensable, royalty-free licence to host, reproduce, display, and distribute your User Content to deliver and improve the Course (e.g., making recordings available to your cohort, maintaining community archives). We may remove content that we reasonably consider unlawful, infringing, or contrary to these Terms.

We will not use your User Content, your image or your voice in public marketing without your separate, explicit consent.

8B. Feedback

If you submit suggestions, ideas, or improvements, you grant us a perpetual, worldwide, royalty-free licence to use them without restriction or obligation.

9. Recordings, Image & Voice

9.1 Sessions may be recorded for educational purposes and shared with your cohort. You may choose to participate with camera off and use a display name. If you enable your camera, you agree that your video and image may be shared with other members of the Course. You agree that your display name will be shared with other members of the Course.

10. Confidentiality & Code of Conduct

10.1 Participants may share sensitive business information. You agree to treat information shared by other participants as confidential.

10.2 We expect a respectful, professional environment. Harassment, discrimination, disruption, unlawful activity, and unsolicited sales pitching are prohibited.

10.3 We may remove participants who breach this Section 10 immediately, without notice period and without refund.

10A. Acceptable Use

You agree not to: (a) share or post unlawful, harassing, defamatory, or obscene content; (b) solicit other participants for unrelated products/services; (c) scrape, harvest, or use bots to access Course materials or participant data; (d) record, live-stream, copy, or redistribute sessions or materials without our prior written permission; (e) bypass access controls or security; (f) upload malware or disrupt the Course; (g) use Course Materials to build a competing course. We may suspend or remove users who breach this section without refund.

10B. Code of Conduct

We reserve the right to implement a separate code of conduct and change an existing code of conduct at any time. Such a code or change will be provided to all participants and will become effective upon notification. Participants agree to comply with the code of conduct as part of their continued enrollment and participation in the Course. Any breach of the code of conduct may result in suspension or termination of access to the Course without refund.

11. No Professional Advice; No Guarantees

11.1 The Course is educational only. It does not constitute legal, financial, tax, or professional advice.

11.2 We do not guarantee quota attainment, promotions, earnings, or career outcomes. Our Courses are provided “as is”, without any express or implied warranties, except as set forth otherwise in these Terms.

12. Export Controls & Sanctions

You represent that you are not subject to EU, UK, or US sanctions and are not located in an embargoed country. You agree not to use the Course in violation of applicable export laws.

12A. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified by email or prominent notice at least seven (7) days before taking effect. Your continued participation after the effective date constitutes acceptance. Immaterial changes are effective upon posting.

13. Limitation of Liability

13.1 Nothing excludes liability for death or personal injury, or liability for fraud, willful misconduct or other liabilities that cannot be excluded under applicable law.

13.2 To the maximum extent permitted by law, our aggregate liability for any claim arising from the Course will not exceed the fees you paid for the affected Course.

13.3 Consumers retain all mandatory statutory rights.

14. Termination

14.1 We may suspend or terminate your access to the Course without refund if you:

• Breach these Terms;

• Disrupt the learning environment; or

• Misuse Course Materials.

14.2 Upon termination, your licence to Course Materials ceases immediately.

14.3 We reserve the right to annul a Course for any reason, including but not limited to insufficient participant enrollment, unavailability of the expert due to illness, or other unforeseen circumstances beyond our control. In the event of annulment, participants will be notified as soon as practically possible. Participants will have the option to receive a full refund or transfer to a later cohort.

15. Force Majeure

We are not liable for delays or failure to perform due to events beyond our reasonable control, including illness, strikes, government restrictions, natural disasters, or platform outages.

16. Governing Law & Jurisdiction

16.1 These Terms are governed by Belgian law.

16.2 The courts of Ghent, Belgium have jurisdiction, except that EU/EEA/UK consumers may bring claims in their local courts under statutory legal provisions which cannot be excluded and rely on the mandatory consumer protections of their domicile.

16.3 For US consumers, statutory state/federal protections that cannot be excluded will remain applicable.

16A. U.S. Users - Waiver of Jury Trial & Class Actions

To the fullest extent permitted by applicable law, U.S. users agree to waive any right to a jury trial and to bring claims only in an individual capacity, not as a plaintiff or class member in any purported class, collective, or representative action.

17. Miscellaneous

17.1 Entire Agreement: These Terms together with any special terms or offers we provide you constitute the entire agreement between you and us regarding the Course.

17.2 Severability: If a provision is held invalid, the remainder remains in force.

17.3 No Waiver: Failure to enforce a provision is not a waiver of rights.

17.4 Notices: We may communicate with you via the email you provided.

17.5 Survival. Sections concerning IP & Licence (8.), User Content (8A.), Feedback (8B.), Confidentiality & Code (10./10A./10B.), Export Controls (12.), Limitation of Liability (13.), Governing Law/Jurisdiction (16./16A.), Assignment & Change of Control (18.), Data Protection (19.) and Community Use (21.) survive termination.

18. Assignment & Change of Control

We may assign, transfer, or delegate our rights and obligations under these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law, without notice to you. Any such assignee or successor will be bound by these Terms. You may not assign or transfer your agreement with us (including your subscription or enrollment in a course) without our prior written consent. Any unauthorized assignment is void.

19. Dispute Resolution

Before initiating legal proceedings, the Parties agree to attempt in good faith to resolve any dispute by negotiation. If a resolution cannot be reached within thirty (30) days, either Party may commence proceedings in the courts identified in Section 16. 

A Party is not required to attempt the amicable settlement of the dispute first, in the event of urgency or in the event such attempt would materially impact such party’s position.

20. Data processing

We process personal data in accordance with our privacy policy, which is available at https://thesalesmba.com/privacy-policy.

21. Accessibility & Accommodations

We aim to provide an inclusive learning environment. If you require reasonable accommodations due to a disability or other need, please notify us in advance at support@thesalesmba.com. We will make reasonable efforts to meet your needs in compliance with applicable law.

22. Community Use

Where we provide community tools (e.g., Slack, Discord, or similar), you agree not to: (a) spam or solicit participants for unrelated products or services; (b) share unlawful, offensive, or harassing content; (c) scrape, harvest, or misuse participant data. We may suspend or remove participants who breach this Section without refund.

23. Currency & Exchange Rates

All fees are charged in EUR (€), unless otherwise stated. If you pay in a different currency, the actual amount charged may vary based on exchange rates and fees applied by your bank or payment provider. We are not responsible for additional charges imposed by third parties. Quoted non-EUR prices (if shown) are estimates only; the final charge is determined by your payment provider.

24. Testimonials & Marketing

With your explicit consent, we may use your written or recorded testimonials, feedback, or case studies for marketing and promotional purposes. You may withdraw this consent at any time by contacting support@thesalesmba.com, without affecting the lawfulness of use prior to withdrawal.

25. Contact

For questions, please contact us:

robin@thesalesmba.com

GROWPRO CONSULTING BV, Belgium